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Refund Policy

Refund Policy

Effective Date: March 10, 2023

At TECPARTSUS, we aim to provide high-quality service. If you experience any issues with our services, please review our refund policy below.

1. Refund Eligibility

Refunds are available under the following circumstances:

  • Billing errors, such as overcharges or incorrect charges.

  • Failure of our services to function as promised, excluding issues caused by user error or third-party factors.

2. Requesting a Refund

To request a refund, contact our support team at support@TECPARTSUS.com within 30 days of the issue. Please include relevant details of your concern for a prompt review.

3. Refund Processing

Once a refund request is received, we will assess the issue and notify you of the decision. Approved refunds will be processed within 5–7 business days.

4. Non-Refundable Services

  • Charges for services already delivered or used.

  • Subscription or activation fees are non-refundable once the service has been activated.

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