Refund Policy
Refund Policy
Effective Date: March 10, 2023
At TECPARTSUS, we aim to provide high-quality service. If you experience any issues with our services, please review our refund policy below.
1. Refund Eligibility
Refunds are available under the following circumstances:
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Billing errors, such as overcharges or incorrect charges.
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Failure of our services to function as promised, excluding issues caused by user error or third-party factors.
2. Requesting a Refund
To request a refund, contact our support team at support@TECPARTSUS.com within 30 days of the issue. Please include relevant details of your concern for a prompt review.
3. Refund Processing
Once a refund request is received, we will assess the issue and notify you of the decision. Approved refunds will be processed within 5–7 business days.
4. Non-Refundable Services
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Charges for services already delivered or used.
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Subscription or activation fees are non-refundable once the service has been activated.