Terms & Conditions

Terms of Service

Effective Date: October 12, 2023
Last Updated: October 26, 2024

1. Service Definition

TECPARTS US, LLC ("we," "us," or "Platform") provides the following Communication Platform as a Service (CPaaS):

• SMS & MMS: Global routing and delivery.

• Voice (VoIP) & Video Communication: Number binding and real-time transcoding.

• Authentication (2FA) & Notifications: API-based OTP delivery and status tracking.

• Developer Tools: SDKs, REST APIs, debug consoles, and analytics dashboards.

2. Developer Obligations

2.1 Compliance Requirements

• Prohibit use of the Platform for spam, fraud, or activities violating the TCPA, GDPR, or CTIA guidelines.

• Developers must obtain and store proof of end-user consent (e.g., SMS opt-in records).

2.2 Content Moderation

• Developers must block illegal content (e.g., gambling, hate speech).

2.3 Security Responsibilities

• Developers are liable for misuse caused by leaked API keys.

3. Service Rules

3.1 API Usage Limits

• Request Rate: Basic Tier (10 TPS), Enterprise (Custom).

• Number Retention: Unused numbers released after 30 days.

• Message Length: SMS (160 Latin chars, 70 CJK chars).

3.2 Service Changes & Termination

• Major API updates: 90-day notice.

• Violations: First offense (warning), repeat offenses (suspension).

4. Data & Privacy

4.1 Data Processing

• Collect only necessary data (e.g., phone numbers).

• Zero-Content Storage: We do not store SMS/call content.

4.2 End-User Rights

• Deletion requests via developers; logs purged within 48 hours.